Frequently Asked Questions
Results & Expectations
Hair growth is a biological process that requires patience. Hair growth follows a slow biological cycle, so results vary between individuals. Some users may first notice changes in visible shedding or scalp comfort, while fuller-looking hair and visible new baby hairs generally require longer observation. We recommend consistent once-daily use for at least 3 months before making an initial assessment. Continued use may be needed to support and maintain visible results.
A temporary increase in hair shedding is sometimes described as a “shedding phase” when starting certain hair-loss treatments. However, this response is not expected in every user and is not considered a reliable sign that a cosmetic scalp serum is working.
Hair naturally passes through growth (anagen), resting (telogen) and shedding (exogen) phases, so short-term fluctuations in hair shedding can occur for many reasons, including seasonal changes, stress or normal hair-cycle variation.
If the increase is mild and temporary, continue using the serum consistently and monitor the situation over the following weeks.
If hair shedding becomes marked, continues to increase, lasts longer than several weeks, or is accompanied by redness, burning, pain, itching or excessive scaling, discontinue use and seek advice from a dermatologist or another appropriately qualified healthcare professional.
Hair loss is often influenced by factors such as genetics, hormonal changes, age, overall health and lifestyle. A cosmetic scalp serum cannot permanently change these underlying biological processes.
If the WELAB BIOTECH serum has helped improve the appearance of your hair or reduce visible shedding, continued use may help maintain those cosmetic benefits over time.
The WELAB BIOTECH formula is free from hormones, prostaglandin analogues and Minoxidil. However, as with any cosmetic hair-care product, individual results vary and no product can guarantee permanent results after discontinuation. To maintain your results, we recommend a maintenance dose (2-3 times a week) after your initial 3-month intensive course.
How to Use
For best results, use the serum consistently once daily and apply it directly to the scalp rather than the hair lengths.
• Step 1: Sectioning. Divide your hair into 4–5 partings to expose the scalp.
• Step 2: Targeted Application. Apply the serum directly to the scalp along the partings, focusing on areas of visible thinning. Use approximately 1–2 ml (1–2 pipettes) for the whole scalp.
• Step 3: Distribution. Gently massage the serum into the scalp with your fingertips for approximately 30 seconds to distribute it evenly.
Crucial Tip: Remember, you are treating the scalp, not the hair strands. Our non-greasy, water-based formula is designed to disappear within seconds, so there is no need to rinse. You can style your hair immediately after application.
Yes, the WELAB BIOTECH Advanced Multi-Peptide Scalp Serum may become part of your long-term scalp-care routine after a hair transplant.
However, do not apply the serum immediately after the procedure. The scalp needs time to heal, and you should always follow the aftercare instructions provided by your hair-transplant surgeon.
Once your surgeon confirms that topical cosmetic products can be used again, the serum may help support scalp comfort and the appearance of stronger-, fuller-looking hair as part of your ongoing routine.
The WELAB BIOTECH formula is designed for daily leave-on use and is free from Minoxidil, hormones and prostaglandin analogues. It is intended to complement appropriate post-transplant scalp care, not to replace your surgeon’s recommendations.
One 50 ml bottle is designed to last approximately 4 weeks with consistent daily use (about 1-1,5 ml per application).
Because hair follicles require time to transition from the resting phase to the active growth phase, we highly recommend a 90-day ritual (3 bottles approximately ) for visible and sustainable results. After the initial 3-month course, many users switch to a maintenance routine of 2-3 times per week.
Our formula is water-based and non-greasy, making it perfect for application on a dry or towel-dried scalp. Unlike oil-based products, it leaves no residue, so you can style your hair immediately after it absorbs (usually within 60 seconds).
Yes. The WELAB BIOTECH Advanced Multi-Peptide Scalp Serum is designed as a cosmetic leave-on scalp serum and may be used alongside Minoxidil as part of an individual hair-care routine.
To minimise product layering, allow one product to absorb before applying the other. If you are following a treatment plan prescribed by your dermatologist, follow their recommendations regarding application.
The WELAB BIOTECH formula is free from Minoxidil, hormones and prostaglandin analogues and is intended to complement medical treatment when this is appropriate.
No, you do not need to wash your hair daily. However, for maximum penetration, ensure your scalp is free from heavy styling products like dry shampoos or hairsprays.
Formula & Science
The WELAB BIOTECH serum is formulated as a lightweight leave-on scalp serum designed to spread evenly across the scalp and remain comfortable during daily use.
The formulation combines carefully selected solvents, humectants and cosmetic ingredients that help distribute the active ingredients across the scalp while maintaining stability and a pleasant skin feel.
Effective cosmetic performance depends on the complete formulation—not only on the individual ingredients. Factors such as stability, compatibility, daily use and direct contact with the scalp all play an important role.
The WELAB BIOTECH formula was designed around a multi-pathway approach rather than a single hero ingredient.
It combines peptide technologies, clinically studied ingredient systems and carefully selected botanical extracts to support different aspects of scalp care and the appearance of stronger-, fuller-looking hair.
Ingredients such as Capixyl™, AnaGain™, copper peptide, ectoin, maca root extract, turmeric callus conditioned media and glycoproteins each have different cosmetic roles within the overall formulation. Their value lies in how they work together as part of a carefully balanced formula rather than as isolated ingredients.
The serum’s delicate turquoise-blue tint comes naturally from Copper Tripeptide-1, one of the signature biotechnology peptides in the WELAB BIOTECH formula.
No synthetic colourants are added. The distinctive colour reflects the presence of copper peptide, selected to support scalp condition, hair vitality and the overall performance of our multi-pathway formulation.
With its rare blue appearance, copper peptide is sometimes described as the “Blue Gold” of modern cosmetic biotechnology.
Yes. Our serum is free from sulfates, parabens, and aggressive alcohols. It will not fade your hair color or affect keratin treatments. In fact, the Ectoin and Glycoproteins in the formula help protect and hydrate the scalp after chemical services.
No. The WELAB BIOTECH Advanced Multi-Peptide Scalp Serum is free from Minoxidil, hormones and prostaglandin analogues.
Instead, the formula combines clinically studied cosmetic ingredient systems, peptide technologies and botanical extracts developed to support scalp condition and the appearance of stronger-, fuller-looking hair as part of a consistent daily routine.
Hair loss is influenced by multiple biological processes, including the hair growth cycle, scalp condition, follicle biology and environmental factors. For this reason, the WELAB BIOTECH Advanced Multi-Peptide Scalp Serum was developed using a multi-pathway formulation approach rather than relying on a single “hero” ingredient.
The formula combines clinically studied ingredient systems, peptide technologies and botanical extracts selected to support scalp health and the appearance of stronger-, fuller-looking hair. We believe that the overall formulation is more important than any single ingredient alone.
Healthy-looking hair begins with a healthy scalp. The scalp provides the environment in which hair follicles function and produce new hair fibres.
Factors such as excess oil, dryness, irritation and barrier disruption may affect scalp comfort and the overall appearance of the hair. Supporting a balanced scalp environment is therefore an important part of any long-term hair-care routine and the broader concept of Hair Longevity.
The WELAB BIOTECH Advanced Multi-Peptide Scalp Serum was designed with a formulation-first philosophy. Rather than following ingredient trends, we focused on combining complementary peptide technologies, clinically studied active ingredient systems and supportive scalp-care ingredients in a lightweight daily formula.
The goal is not to promise miracle results, but to provide evidence-informed scalp care that supports the appearance of healthier, stronger- and fuller-looking hair over time.
Safety & Compatibility
The WELAB BIOTECH serum can be used with most shampoos.
We recommend choosing a shampoo that suits your scalp type and cleanses effectively without causing unnecessary irritation or dryness. A clean scalp allows the serum to come into direct contact with the skin.
If you regularly use dry shampoo, styling sprays, scalp makeup or other products that leave heavy buildup, wash your scalp before applying the serum.
If you use scalp exfoliants, follow the manufacturer’s instructions and avoid over-exfoliating, as excessive irritation may reduce scalp comfort.
Yes. The WELAB BIOTECH Advanced Multi-Peptide Scalp Serum can generally be used alongside other cosmetic or medical hair-loss treatments. Allow topical products to absorb before applying another product, and follow your healthcare professional’s recommendations if you are undergoing medical treatment.
Yes. The WELAB BIOTECH Advanced Multi-Peptide Scalp Serum was developed for daily leave-on use and was dermatologically tested on sensitive skin.
The lightweight, fragrance-free formula is designed to support scalp comfort while remaining suitable for regular use.
However, every scalp is unique. If you have a known allergy to any ingredient, an active scalp condition or severely irritated skin, we recommend consulting your dermatologist or healthcare professional before introducing any new cosmetic product.
Do not apply the serum to broken or infected skin.
Delivery & Orders
We are a boutique Viennese brand focusing on small-batch, fresh production. Our first batch is expected to be available in October 2026. Join the waitlist and we’ll notify you as soon as ordering opens. Waitlist members will receive complimentary shipping within Austria and Germany on their first order.
Our brand is headquartered in Vienna, and our formula is developed in partnership with leading European biotechnology laboratories. Each batch is strictly controlled to meet the highest EU quality and safety standards before it reaches your door.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
Knowledge Centre
Hair loss can have many causes, including genetics, hormonal changes, ageing, illness, nutritional deficiencies, stress, certain medications and scalp disorders. Different types of hair loss require different approaches, which is why identifying the underlying cause is important.
Read more in our article: Why Hair Loss Is a Biotech Challenge.
Hair shedding is a normal part of the hair growth cycle. Most people naturally lose hair every day as older hairs complete their cycle and new hairs begin to grow.
Hair loss usually refers to excessive shedding, progressive thinning or reduced hair density that exceeds the normal hair cycle. If you notice persistent or rapidly increasing hair loss, professional assessment may be appropriate.
Every hair follicle repeatedly passes through three main stages: the anagen (growth) phase, catagen (transition) phase and telogen (resting) phase before the hair is naturally shed.
Because hair grows slowly, meaningful changes in hair density or visible hair growth usually require several months rather than a few weeks.
Yes. Physical or emotional stress may contribute to increased hair shedding in some individuals, particularly through a condition known as telogen effluvium. Hair shedding often develops several weeks or months after the triggering event.
If hair loss continues or becomes more severe, consult a dermatologist or another qualified healthcare professional.
No. Washing your hair does not cause hair loss. Shampooing simply removes hairs that have already completed their natural growth cycle and were ready to shed.
Regular cleansing helps maintain a healthy scalp and removes excess oil, sweat and product buildup, allowing leave-on scalp products to come into direct contact with the skin.
Postpartum hair shedding is common and usually begins around two to four months after childbirth. It is primarily caused by hormonal changes that temporarily shift more hair follicles into the shedding phase.
The WELAB BIOTECH Advanced Multi-Peptide Scalp Serum is a cosmetic scalp serum designed to support scalp health and the appearance of stronger-, fuller-looking hair. While it is not a treatment for postpartum hair loss, it may become part of a consistent scalp-care routine during the recovery period.
If hair shedding is severe, persists for longer than expected or is accompanied by other symptoms, we recommend consulting your healthcare professional to rule out other possible causes, such as iron deficiency or thyroid disorders.
Hair Longevity is a long-term approach to supporting scalp health, hair follicle function and the appearance of healthy, resilient hair over time. Rather than focusing on quick fixes, it emphasises consistent care, evidence-informed formulations and maintaining the best possible conditions for healthy-looking hair.
Read our guide: Hair Longevity: What It Means and How to Support Hair as You Age.
It depends on the underlying cause. Some forms of hair thinning may improve when the underlying trigger is identified and addressed, while others require ongoing management.
Cosmetic scalp care can support scalp condition and the appearance of fuller-looking hair, but it cannot treat every medical cause of hair loss or guarantee regrowth.
